A. No, You do not need to have any account with us for placing an order, you can checkout as aguest.
A. To place an order, you are required to follow the below steps:
A. No, however if you have any questions relating to the product, its size or any other questions, please write to us at email@example.com
A. Currently we deliver only within Delhi NCR, and we offer free shipping on all our products priced at or above Rs. 5000/-. All other products are shipped at a nominal cost as per actual.
A. For all deliveries in Delhi/NCR the standard time frame for you to receive your order is 3-5 business days.
A. We provide express delivery in Delhi/NCR. Time frame of delivery is 1-2 business days. For any express delivery order, Contact us at 9971298698. Express delivery would be charged additionally at Rs.300/- per order.
A. Currently, we accept Debit & Credit card payments only. We do not offer Cash on Delivery.Additionally you can use your Citrus wallet for payments.
A. Yes, however the request for return must be communicated within 24 hours of Delivery of your product. Please do go through our Return and exchange policy for the details.
A. At this time we do not provide installation services, however each item that requires any installation comes with a detailed instruction sheet for your convenience. Should you have any further questions you can write to us at firstname.lastname@example.org
A. At The Lohasmith, we can customize your product of choice in a variety of colours and finishes at a small cost. Please write to us at email@example.com with your query.